Best Phrases to Politely Complain in English

Sometimes but hopefully not too often we find ourselves in a situation where we need to complain about something. There are certain ways in English to complain in a way that is polite and not rude. The phrases below should help you to sound well mannered and respectful. Hope you don’t need to use them too often:


  1. It’s probably not your fault but… (this is a good way to introduce your complaint without blaming the person you are speaking to)
  2. I’m afraid there has been a misunderstanding… (this one is used when you want to tell the other person that he/she has made a mistake e.g. I’m afraid there has been a misunderstanding but I reserved a table by the window)
  3. Sorry to bother/trouble you, but… (use this English phrase if the complaint is not very serious)
  4. Sorry, but this is unacceptable… (this expression clearly indicates that you are not happy at all about something)
  5. Excuse me but there is a problem…
  6. I want to complain about…
  7. This sucks.. (informal)


Please write about your last complaint and your experience in the comment box below



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